Rights and obligations of agencies in cancellations by COVID-19

Our colleague Fernando de Llano, talks about vacation vouchers in AGENTTRAVEL.the current legislation on package travel until the entry into force of Royal Decree-Law 11/2020, of March 31, adopting additional urgent measures in the social and economic field allowed the user to cancel the trip without charge and with the right to a refund of the total price thereof when the services confirmed by the organizer or suppliers were substantially modified; or when unavoidable circumstances concurred .